Resetting or removing Facebook connector authentications

Resetting or removing Facebook connector authentications

Resetting your Windsor.ai business integrations on Facebook can resolve various permissions and authentication issues.

This guide will walk you through the steps to reset the Facebook business integrations for the data sources listed below. The table also provides the display name of the Windsor.ai integration as it appears on Facebook's Business Integrations page.

Data SourceDisplay Name on Facebook's Business Integrations Page
Facebook Adswindsor
Facebook Page Insightswindsor
Instagram Insightswindsor
Instagram Public Datawindsor

Instructions

  1. Log into Facebook using the account associated with the Windsor.ai data source.
  2. Navigate to the Business Integrations page.
  3. In the Active section, locate the Windsor.ai integration for the relevant data source.
  4. Click "Remove" next to the integration you wish to reset.
  5. Reauthenticate the data source to restore its connection to Windsor.ai.